Name: Isaac Harris 
What I do: Customer Success Manager
Past lives: National Partnership Manager for Warren Miller Entertainment.
Hospitality background: I worked two years at Johnny Carino's Italian Restaurant as a server and three years in retail working for Helly Hansen Outerwear.
Ideal room: My ideal hotel room is all about location: Close to good public transportation, easy access to an airport, across the street from a market, walking distance to a wide range of dining options, etc. Of course a friendly staff and cleanliness go a long way as well!
Best hotel memory: Couples Negril in Jamaica for my honeymoon. All you can eat food and drinks, live music, and lounging at the beach. Try the flaming Bob Marley drink! 
Hotel I’m dying to stay at: Aescher cliffside guest house in the Ebenalp region of Switzerland (see photo, right).
Pro tip: Your website design should be reflective of your property's uniqueness. Don't be afraid to show some charm, you only have a short amount of time to grab a potential guest's attention, so make it count. Content is king.